Existing supplieres - ERGO Versicherung

Master Data

Up-to-date and consistent data are required for a smooth cooperation between the business partners and ERGO. Therefore you have the option of maintaining your master data in the CSP yourself or to have it updated by our procurement team.

Creation and modification via the CSP (COUPA SUPPLIER PORTAL)
If you are connected to ERGO via the CSP, you have the option of entering and maintaining your master data yourself in the portal. All changes are then transferred to the procurement team of ERGO and checked by our staff. A four-eye principle is guaranteed this way to ensure the correctness and completeness of the data entered and to prevent attempted fraud when creating supplier records. Please use the linked instruction to create or maintain your Coupa account including your master data.

Installation and maintenance by ERGO
If you do not use the CSP, you can also request our Procurement Team to update your data. Our staff will make any necessary changes to your vendor master data in the Coupa instance so that your invoices can be paid as quickly and securely as possible. Please send changes to coupa@ergo-versicherung.at.

Electronic Invoicing

Using Coupa facilitates not only an efficient contracting and purchasing process, but also ensures that supplier invoices are processed and payment is effected quickly.With the usage of Coupa, you can also send your invoices electronically to ERGO. That means that your data are transferred in a matter of seconds and automatic invoice processing is supported.

Invoices via PDF documents

Invoicing through PDF documents enables an efficient and smooth payment process, promotes the environmentally friendly transition from paper to digitaland accelerates the entire process.

We kindly request all invoices related to Coupa orders to be sent to the following email address: rechnungen.einkauf@ergo-versicherung.at

Please send your invoices directly to the above specified billing address to adhere to the standard process.

Recertify & Create Catalogues

Do you need information on how to recertify or create a catalogue on our eProcurement platform Coupa? Then please take a look at our instructions, which you can download from the Downloads below.